Overview
"Professional;" does not mean stilted and fake. True professionals are also authentic. They simply exhibit a "courteous, conscientious, and generally business like manner in the workplace" Merriam Webster.
Professional conduct is a little formal but not fake.
A professional knows how to make others feel they are important.
They do this by incorporating intuitive simple skills into their interactions.
The skills are rooted in common sense and, with practice, become natural.
Why you should Attend
Are you competent and dedicated but stumbling when it comes to reaching your career goals? Your work is exemplary so what's the problem?
Maybe your conduct isn't at the same level as your work, Maybe you need to spruce up your professional image.
The competition is tough. In many cases, outstanding work is not enough. To get ahead we need to stand out; professional conduct helps us achieve that. The firm handshake is great - but not enough. It's a constellation of details that create the image that can put your career on the trajectory you desire.
Projecting a professional image is important because people tend to see a professional as Competent; Someone they can trust: a person who acts in the best interest of the client. People tend to like, trust, promote/hire professionals.
Areas Covered in the Session
- Keys to making a professional first impression in seconds
- Appropriate professional attire
- Introductions that show easy confidence
- The language of a buddy vs that of a professional
- Ways to leverage the power of a person's name
- The professional apology
- Common pitfalls (e,g. forgetting a name) and how to navigate through them without causing embarrassment for either party
- Social media and protecting your professional reputation
- Meetings (online and in person) - the professional participant
- Smartphone and email practices that can make or break our professional reputation
- Reliability: what it looks like
Who Will Benefit
- Business Owners
- Salespeople
- Department Managers & Associates
- Customer - Service Representatives
- HR Managers and Associates
- Independent Consultants
- Real - Estate Professionals
- STEM Professionals
- Law Professionals
- PR professionals
Speaker Profile
Janet Parnes equips professionals with skills that turn conversations into valuable connections and clients.
A graduate of The Protocol School of Washington®, she brings 15 years of experience working with clients from a range of industries including higher education, real estate, STEM, law, and architecture.
Janet’s background in sales and public relations combined with her speaker training, positions her to create a paradigm shift in the way we create meaningful professional connections.
Janet formed her company Janet .L. Parnes, Etiquette Consultant in response to a growing need: we can contact people just about anywhere, anytime-yet, we’re losing the art of making connections. This is costing us, for connections are critical in achieving our career goals.
As a professional storyteller, Janet entertains and educates audiences with tales of missteps, misspeaks, and misunderstandings - some of them her own!
Instructor
Janet Parnes